{"id":13,"date":"2024-01-12T10:58:20","date_gmt":"2024-01-12T10:58:20","guid":{"rendered":"https:\/\/xlamias.gr\/?page_id=13"},"modified":"2024-03-09T21:28:49","modified_gmt":"2024-03-09T21:28:49","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/xlamias.gr\/en\/refund_returns\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<section class=\"section\" id=\"section_146664942\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-full-width align-middle align-center\"  id=\"row-37964973\">\n\n\n\t<div id=\"col-2041837059\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n  <div id=\"page-header-1984018350\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            Returns Policy          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <ul class=\"nav sm-touch-scroll nav-line nav-uppercase text-center nav-center\"><li class=\"nav-single-page hidden\"><\/li><\/ul>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n<p style=\"text-align: justify;\">At XLamias, we recognize the importance of our customers&#039; satisfaction with their purchases. That&#039;s why we offer a fair and consistent returns policy.<\/p>\n<p style=\"text-align: justify;\"><strong>Right of Return<\/strong> Products can be returned within 14 days of the delivery date, as long as they are in their original condition and packaging, unused or damaged.<\/p>\n<p style=\"text-align: justify;\"><strong>Return Procedure<\/strong> To return a product, please follow the steps below:<\/p>\n<ol style=\"text-align: justify;\">\n<li>Contact our customer service at <a target=\"_new\" rel=\"noopener\">info@xlamias.gr<\/a> providing the order number and the reason for the return.<\/li>\n<li>We will provide you with instructions on how to return the product to us.<\/li>\n<li>Once we receive and inspect the product, we will process your return.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>Refunds<\/strong> The refund will be made using the same payment method used during the original transaction, unless you have expressly agreed otherwise. The refund time may vary depending on the payment method.<\/p>\n<p style=\"text-align: justify;\"><strong>Exceptions<\/strong> Some products may not be eligible for return due to health or hygiene reasons if they have been opened after delivery.<\/p>\n<p style=\"text-align: justify;\"><strong>Contact<\/strong> For any questions about our returns policy, please contact our customer service at <a target=\"_new\" rel=\"noopener\">info@xlamias.gr<\/a>.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_146664942 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.5 (Yoast SEO v22.5) - 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